I. Range of Responsibilities

Learning & Development

• Conduct annual training and development needs assessment.
• Develop training and development programs and objectives.
• Manage training budget
• Obtain and develop effective training materials utilizing a variety of media.
• Plan, organize, facilitate and order supplies for employee development and training events, including annual IDL team building, The Quiz, Grow Together and other initiatives.
• Conduct follow-up studies of all completed training to evaluate and measure results.
• Responsible for training line for new operators
• Work with managers to build and facilitate the implementation of systematic technical training programs for different departments
• Maximize training solutions (online, e-learning, etc.)
• Exemplify the desired culture and philosophies of the organization through promotion activities of Vision, Mission and Values, Diversity & Inclusion, etc… which are in global’s alignment. 
• Take charge of performance management process
• Direct the needs assessment for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company
• Monitor the success of improvement & development plan for employees

HRBP (Human Resources Business Partner)

• Work closely with respective business units.
• Consults with line management, providing HR guidance when appropriate.
• Analyzes trends and metrics in partnership with other HR teams to develop solutions, programs and policies.
• Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provides HR policy guidance and interpretation.
• Identifies training needs for business units and individual executive coaching needs. 
• Responsible for handling Employee Grievances, including investigation, resolution, and coordination with relevant stakeholders in accordance with company policies and labor regulations.
• Performs other related duties as assigned.

II. FORMAL REQUIREMENTS

- Education : Bachelor’s degree

- Professional experience: At least 4 year(s) experience in management level of HR Function in charge (recruitment, training, employees relation)

- Professional knowledge of: 

• HR fundamentals
• Training & Development
• Teamwork
• HR Passion
• Leadership and strong management skills
• Smart and creative, problem solving, action oriented
• Sympathy, sensitive, understand people personality
• Demonstrated excellence in communications, problem solving skills and process improvement

- Knowledge of computer servicing: Microsoft Office

- Knowledge of foreign languages: Fluent spoken and written English.